Shipping & Service Delivery Policy - Pakalfa

At Pakalfa, all products and services offered on our platform are digital in nature. This Shipping & Service Delivery Policy applies exclusively to Domain Registration and Web Hosting services provided to customers worldwide.

1. Nature of Services

Pakalfa provides:

  • Domain name registration
  • Web hosting services
    These services are not physical goods and therefore do not require traditional shipping.

2. Service Activation & Delivery

Upon successful payment confirmation, services are delivered electronically:

  • Domain Registration:
    Domain registration is processed in real-time in most cases after payment confirmation.
    In certain situations (such as registry verification or fraud checks), activation may take up to 24 hours.
  • Web Hosting Services:
    Hosting accounts are usually automatically activated in real time after payment.
    However, in rare cases, provisioning may take up to 24 hours.

All login credentials, access details, and service information are sent via:

  • Registered email address
  • Client billing portal
  • Official WhatsApp support (if applicable)

3. Automated Provisioning

Pakalfa uses automated systems for domain and hosting provisioning. While the majority of services are activated instantly, activation time may vary due to:

  • Domain registry policies
  • Payment gateway verification
  • Manual security reviews

4. International Customers

This policy applies equally to local and international customers.
Service delivery timelines may vary slightly depending on:

  • Domain extension (.com, .net, country TLDs)
  • Registry approval requirements
  • Compliance checks

5. Customer Responsibility

Customers are responsible for:

  • Providing accurate contact and email details
  • Monitoring service activation emails
  • Contacting support if services are not activated within 24 hours

Pakalfa is not responsible for delays caused by incorrect customer information.

6. No Physical Shipping

Since all services are digital:

  • No courier, shipping charges, or physical delivery applies
  • No tracking numbers are issued

7. Service Issues & Support

If you experience any delay or issue with service activation, please contact our support team immediately for assistance.

8. Contact Us

If you experience any delay or issue with service activation, please contact our support team immediately for assistance.

Thank you for choosing Pakalfa. We value your business and will do our best to resolve any issues you may have!